Saturday, June 4, 2011

Inspirational Candles-Day 2

Well...
Inspirational Candles went mobile. I was anxiously waiting on the site to be up. Nope. Nothing there. So, I checked and rechecked. Configured. Reconfigured. Nothing.
Okay, at this point, I was getting irritated. So, I did one of the most unintelligent things I have ever done in my life. I started calling customer support. Not just regular, you know, customer support. How about customer support that has been outsourced? Great. Now, not only to I have a problem, I also have a language barrier problem, cultural differences and so forth. And, um, I forgot to mention, my more than healthy amount of a True Texan accent working. These were all the things necessary for a disaster. All I needed was the match.
I get on the phone and began trying to troubleshoot the issues.
As a Christian, I failed miserably. Not only did I get mad at the customer service rep, whose name was Vhern, from the Philippines, I attacked her credibility as well as her ability to be able to handle my call competently.
Where is a mirror? I hung up feeling quite smug thinking she had deserved it. She kept trying to talk when I quickly asked for her supervisor.
I walk into the next room and began telling my brother about it who has been all over the world. He looks at me, shrugs his shoulders and says, "Well, she is just trying to make it just like you. You know?" I thought to myself, What? Wait a minute you are suppose to be on my side. But that still small voice said he was right.
I felt horrible! Where is a mirror?
I wanted to grab the phone up and call her but my pride and my spirit were having it out! My pride said oh, well. But my spirit said Make it right.
As I lay in bed, I think about her. I wished I could take it back. I prayed I could make it right.
God sure enough isn't through with me yet.
I believe I will step back up on that potter's wheel. I need the Potter's Hand to mold me more.

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